A full electronic signature for customers in Italy

RCI Bank and Services Italia has consolidated and enriched a full electronic signature process. The electronic signature is now available for both private and business customers, with a percentage of 80% achieved in 2019. A secure code has been added in order to secure customer privacy and improve data quality. The pre-contractual e-signature is being launched to complete the signature experience. The project reached the aim of making customer signing experience easy, transparent and paperless.